Sodeira Solutions OU (the “Company” or "we" or "us" or "our") is proud in maintaining strong and professional relationships with our clients and general public. Hence, we place strong emphasis in respecting and supporting each person’s right to privacy. This Privacy Policy ("Policy") applies to personally identifiable information that we collect and process through our website (the “Website”). The Policy also applies to personal information that we collect and process when you use or interact with our services through any correspondence made with us by e-mail or otherwise. The Policy aims to inform you about the type of information we gather, who we share it with, what we use it for, how we keep it secure and what your data privacy rights are.
1. What personal information does the Company process and why?
When you apply for the services with the Company, we collect personal information about you for business purposes, such as processing your requests and transactions, informing you about products and services that may be of interest to you and providing our services and customer support.
You provide us with information in applications and other forms, such as your name, email, phone, country, payment details; or by corresponding with us by e-mail or otherwise. This includes personal information you provide when you:
- apply for our products or services;
- opt in for professional and promotional materials to be sent to you;
- give us some feedback;
- request customer support;
- make purchases through the Website.
We will use the information you provide us to:
- contact you on matters related to your educational services;
- tailor the products and services offered to you;
- maintain administrative records relating to our business according to all applicable laws;
- process payments;
- provide you with notices related to your services, general updates and other marketing materials, including without limitation, the services and products offered by us and our affiliates;
- conduct other legitimate or lawful matters.
2. Our legal basis for using your personal information
Entering into and performing the contract with you: if you have applied for the Company services or have registered to the Webisite, our legal basis for processing your personal information is that it is necessary for the performance of the relevant terms and conditions, terms of business and/or terms of use, as the case may be, and to provide a service to you. With respect to our services, this includes facilitating access to our platforms and materials.
For other justifiable grounds, including legal obligation and legitimate interests: We process your personal information where necessary for the Company to comply with legal obligations we are under.
These include without limitation:
- learning about your interests and preferences to contact you with information that is relevant to you and helping us maintain promotional communications with you;
- analyzing and continually improving the Website and our services and helping us pilot test versions of the Website internally to develop new features and ensure the efficient running of the Company services.
3. Your rights
Individuals whose personal information we process may be entitled according to their place of residence in EU and other regions:
- to review their personal information;
- to request that it is erased, and we will comply, unless there is a lawful reason for not doing so;
- to restrict the processing of the personal information;
- to correct any inaccurate personal information;
- to object to the processing of the personal information;
- in some circumstances to obtain a copy of the personal information in machine readable format;
- to opt-out of marketing communications, You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you.
Any such request should be submitted in writing to the email address indicated as the contact email on the Website.
4. Use of Cookies
Cookies are tiny pieces of data that are sent to your computer by a website and stored on your computer. Cookies are non-executable and cannot be used to install malware. They allow websites to recognize visitors when they return and include basic information about them that is checked and updated every time you visit the website. Some of the cookies that the Company sets when you visit our websites are essential to the working functionality of the site. Performance cookies are another type of cookies used to provide with you a better user experience and to improve how content on our Website is presented. Marketing cookies are also set usually by third party advertising networks to ensure we are providing you with targeted adverts more relevant to you and your interests. If you do not want to receive non-mandatory cookies, you can manage your preferences. If you use our web services without blocking cookies, you are actually consenting to the cookies. If you don't want to receive cookies, you can modify your browser to refuse cookies altogether, or to simply notify you when cookies are sent. You can also delete cookies that have already been sent. You can do this by modifying your browser settings; the Help function within your browser should tell you how.
5. How does the Company keep your personal information secure?
We use appropriate technical and organizational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. In particular, we:
- hold personal information in secure facilities and where the information is held electronically, on secure servers;
- use encrypted transmission links whenever we can;
- use other safeguards such as firewalls, authentication systems (e.g., passwords), and access control mechanisms to control access to systems and data.
6. Changes to this Privacy Policy
The Policy will be reviewed from time to time to take account of changes to our operations or practices and, further, to make sure it remains appropriate to any changes in law, technology and the business environment. Any personal information held will be governed by our most current Policy. When we update our Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
7. Jurisdiction/Disputes/Choice of Law
These terms and conditions shall be governed by and construed in accordance with the laws of Estonia. You hereby submit to the personal jurisdiction of the courts of Estonia for the resolution of all disputes.
8. How to contact us
Questions, comments, complaints and requests regarding your data or this privacy policy are welcomed and should be addressed to us in writing to the email address indicated as the contact email on the Website.